Delivery & Returns

Delivery Policy

Processing Time:

  • All orders are processed within 2-3 business days.
  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time:

  • We offer free worldwide shipping on all orders. Delivery times vary by location:
    • United States, Canada, Europe: 7-15 business days
    • Australia, New Zealand: 7-15 business days
    • Asia, Middle East: 10-20 business days
    • Rest of the World: 10-25 business days

Tracking Information:

  • Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order in real time.

Delays:

  • While we strive to deliver your items on time, delays may occur due to customs, shipping issues, or high demand. If your order hasn’t arrived within the estimated delivery time, please contact us.

Return and Refund Policy

Eligibility for Returns:

  • Items can be returned within 30 days of delivery. To be eligible for a return:
    • The item must be unused and in its original packaging.
    • Proof of purchase (order confirmation or receipt) is required.

Non-Returnable Items:

  • Gift cards
  • Downloadable software products
  • Clearance or sale items (if applicable)

Return Process:

  1. Contact our customer support team at [your email address] to initiate a return.
  2. Include your order number and reason for return.
  3. Our team will provide you with return instructions and the shipping address.

Refunds:

  • Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
  • Approved refunds will be processed to your original payment method within 5-7 business days.

Exchanges:

  • We replace items only if they are defective or damaged. If you need an exchange, contact us with photos of the item.

Shipping Costs for Returns:

  • Customers are responsible for return shipping costs unless the product is defective or incorrect.
  • If your return is approved, we will reimburse your original shipping fee (if applicable).

Contact Us:
If you have any questions about our Delivery and Return Policy, please email us at [your email address]. We’re here to help!